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FAQ

What is Alpaca?

Alpaca fleece is the natural fibre harvested from an alpaca animal. SENTALER uses the finest selection of Peruvian alpaca fibres in its collections. Discover more about alpaca here.

What is the difference between the different types of alpaca fibres?

SENTALER collections are precisely crafted using luxurious Peruvian alpaca fibres: Suri Alpaca, Baby Alpaca, Superfine Alpaca. Each of these fibres offer their own unique characteristics and features:

Suri Alpaca - The rare Suri alpaca has a longer, rich-looking hair that provides a beautiful silky shine, and a lustrous soft feel. SENTALER pieces made of Suri Alpaca are fully lined. They are considered to be the warmest styles, ideal for the cold winter season.

Baby Alpaca - Baby Alpaca comes from the first shearing of a young alpaca and results in a fibre with an exceptionally soft look and feel. SENTALER pieces made of Baby Alpaca are fully lined and are the most widely used in the collections. These pieces are naturally lightweight yet warm and suitable for the fall and winter seasons.

Superfine Alpaca - Superfine Alpaca provides a raw finish and textured feel similar to boiled wool. SENTALER pieces made of Superfine Alpaca are double-faced and are not lined. These are considered to be the lightest styles in the collections, and can be worn year round.

Click here to see a selection of SENTALER coats in each of the three alpaca fibres.

What countries do you ship to?

We ship worldwide, with some exceptions. Please contact us if you would like to confirm that we ship to your country.

How is the alpaca fiber obtained?

The SENTALER collections are precisely crafted using luxurious Peruvian alpaca fibre. This rare fibre is obtained by shearing an alpaca animal every two to three years. The shearing process in all cases is done in a cruelty-free manner. Each of these fibres offer their own unique characteristics and features:

What precautions have you implemented as a result of COVID-19?

The safety and wellbeing of our clients and staff is our top priority. We have implemented enhanced sanitary procedures to help prevent the spread of COVID-19 and to keep our community safe and healthy. Please click here for a full COVID-19 update.