Please note that all purchases are charged at the time of checkout, regardless of their expected shipping date. SENTALER reviews all orders within one to three business days and reserves the right to cancel an order for any reason. In such instances, you will be refunded for your order and notified via email.

For all online orders, SENTALER offers free expedited shipping and returns worldwide.

If you are located in Canada, you will be charged the applicable local tax rate. 

If you are located in the U.S., SENTALER will cover duties. 

For the rest of the world, duties and taxes are excluded from the displayed price and will be calculated at checkout. Note that for a few countries, duties and taxes will be billed separately once the order is on its way. VAT may be applied to the value of our complimentary shipping costs. 

If you wish to modify or cancel your placed order, please email us immediately at service@sentaler.com. In an effort to get your item to you as soon as possible, orders may be shipped within the same business day.